AI Ops
🏠 What We Do
Born in 2021 from the desire to make cities less polluted and quieter, Electra is helping to shift usage towards electric mobility by tackling the main barrier: charging.
Electra is constantly innovating to make electric vehicle charging easier, with a network of fast charging stations (20 minutes on average) and a maximally simplified user experience.
Based in Paris, Lyon, Bordeaux, Nantes, Brussels, Madrid, Zurich, Vienna, Munich, Milan and Amsterdam, Electra's teams aim to deploy a network of 15,000 fast charging points by 2030, proud to contribute to the energy transition in Europe.
In 5 years, we have:
Deployed +650 stations and over 4,000 fast-charging points
Secured thousands of stations to establish Electra as a leader in the European market
Opened several offices in France and Europe
Raised over €1 billion in equity and debt financing from renowned investors and institutions
Joined the French Tech Next 40 and won the European Scale-up of the Year 2024 award
Assembled a team of over +250 talents… and this is just the beginning!
💼 Your Mission
Within the Operations HQ team, you will own Electra's internal AI productivity roadmap: identifying high-impact bottlenecks and turning them into shipped workflows (prototype → deploy → iterate), enabling teams to adopt AI sustainably through training, documentation, and champions, and ensuring the right guardrails are in place around privacy, security, reliability, and auditability.
Your role is built around three pillars:
AI Strategy & Delivery: owning the vision, priorities, and end-to-end execution of AI initiatives across Ops functions
Workflows, Automations & Integrations: designing, deploying, and maintaining AI-powered workflows and system integrations
Enablement & Governance: building the capabilities, standards, and guardrails that empower teams to use AI reliably and at scale
🎯 Your Responsibilities
1. AI Strategy & Delivery
Own the AI productivity roadmap
Partner with Ops teams to identify high-leverage bottlenecks and define a sequenced delivery plan
Run discovery with teams: map current processes, surface pain points and constraints
Translate needs into clear problem statements, success metrics, and prioritized initiatives
Drive end-to-end execution of AI initiatives
Build quick prototypes, validate with users, then harden for production (ownership, monitoring, documentation)
Keep humans in the loop for high-risk steps (approvals, customer communications, finance/legal decisions)
Track adoption (WAU, retention) and impact (cycle time, manual steps removed, AHT, cost savings)
2. Workflows, Automations & Integrations
Design and deploy AI workflows using AI/no-code tools
Build automations using tools such as Dust, Zapier, Notion AI, and Claude
Set up quality controls (sampling, scoring, exception tracking) and regression monitoring
Build and maintain system integrations
Create and maintain REST API and webhook connections
Handle auth (OAuth/API keys), permissions, and access control patterns
Implement data transformations and routing (JSON/XML), plus basic data quality checks
3. Enablement & Governance
Produce documentation that scales
Architecture notes, runbooks, prompt/workflow patterns, and "how to use" guides
Clear ownership: who maintains what, and how incidents/escalations are handled
Run enablement and change management
Workshops, office hours, playbooks, and onboarding for new joiners
Build and support a network of "AI champions" across each Ops function and country
Coordinate governance and tooling decisions
Work with IT, Security, Legal, and Data teams on compliant deployments (PII, vendor reviews, approvals)
Rationalize tooling to reduce redundancy and control cost (what to keep, what to retire, what to buy)
😎 Your Profile
Technical skills
Automation & integration: experience building and debugging end-to-end workflows across integrated systems; familiarity with REST APIs, webhooks, auth (OAuth/API keys), and JSON/XML
AI/no-code tooling: hands-on experience with tools such as Dust, Zapier, Make, Notion AI, or similar platforms; scripting is a plus
GenAI foundations: solid understanding of prompting, agents, common failure modes, and basic evaluation methods
Data & measurement: ability to define KPIs, track adoption and impact, and set up basic quality controls
Behavioral skills
Delivery mindset: comfortable owning initiatives from discovery to production, with a bias for shipping and iterating
Clear communicator: able to run training sessions and work effectively with both technical and non-technical stakeholders
Collaborative & pragmatic: works well cross-functionally in fast-changing environments; knows when to move fast and when to slow down for guardrails
Documentation discipline: writes clear, actionable docs that others can actually use
Change management: patient, pedagogical approach to driving adoption in teams with varying levels of AI maturity
Experience
Fluent in English; French is a big plus
Experience in Ops, Solutions Engineering, Automation, or a similar role, with concrete examples of impact
Track record of designing and shipping workflows or automations end-to-end
Experience working cross-functionally with technical and non-technical teams
Background in a high-growth or fast-paced environment is a plus
Interest in energy infrastructure and EV charging is appreciated but not required
⚡️ What Electra Offers You
A key role in a massive international rollout of Europe's largest fast-charging network
Opportunities to grow across engineering, operations, and strategy
A collaborative and mission-driven environment
Real impact on the energy transition and the future of mobility
An attractive compensation package with fixed and variable components (evaluated and paid quarterly)
Brand-new offices in the 2nd arrondissement of Paris.
2 days of remote work per week
Alan health insurance (50% covered by Electra)
Meal vouchers via Swile card (€10/day, 50% covered by Electra)
25 paid vacation days + 12 RTT (reduction of working time) days
SYNTEC collective agreement (including vacation bonus, additional leave for special occasions, etc.)
A quarterly company-wide event with the entire Electra team
Sustainable Mobility Package
Access to the company benefits platform (CSE) with numerous perks (culture, sports, etc.)
Access to a platform dedicated to mental health, supporting your well-being at work and beyond, including up to 4 sessions per year with certified practitioners, covered by Electra
Even if your profile doesn't match 100% of every criterion, we encourage you to apply. At Electra, we strive to create an environment where everyone feels comfortable, safe, and free to be themselves.
We are committed to equal opportunities and do not tolerate any discrimination based on religion, cultural background, nationality, gender, sexual orientation, age, or disability. 💚 We value potential, motivation, and a learning mindset just as much as experience. 🚀
🗓️ Recruitment Process
TA Interview - Raphaël (Senior Talent Acquisition)
Hiring Manager interview - Inès (Head Of Core)
Use Case - Inès (Head Of Core)
Fit - Laetitia (VP Data & Information Systems)
- Department
- Product & Tech
- Locations
- Paris
- Remote status
- Hybrid
- Employment type
- Contract